PARTS & SERVICE
Our dealers take care of your equipment and provide a strong service support thanks to skilled and trained technicians who will keep your trucks up and running as efficiently as possible. Every CESAB product is engineered to deliver high performance and maximum uptime. Cesab dealers are also able to provide personalized local service, tailored to the specific needs of your business, no matter if you operate on few trucks or a full fleet of machines.
Contract Services
SERVICE CONTRACTS
Cesab is able to provide guidelines and support our dealers in offering the best service solution to final customers. Depending on the needs of customers we suggest different level of contracts.
Safety inspection: ensures that the truck is always in compliance with safety standards as per national laws and regulation.
Preventive maintenance: includes safety inspection and covers maintenance of the trucks as per factory requirement and operating conditions. It is an extremely effective way to prevent unplanned downtime and costly repair.
Full service: includes preventive maintenance and covers labor and parts costs related to any kind of repair, excluded of course misuse and damage caused by bad driving of the operator.
Genuine Spare Parts
GENUINE SPARE PARTS & EXCELLENT TECHNICAL SUPPORT
In order to keep Cesab trucks up to their best operating performance through their entire working life, we recommend to use ONLY genuine Cesab spare parts for all the repairs. All our parts are fully warranted to give customers confidence in maximum quality, reliability, safety.
Parts can be searched, found and ordered easily on our C-Store e-commerce. Our dealers can easily follow each truck on all the repair process, also leveraging on the technical assistance of manufacturing plants, where experience professionals can be contacted through an effective ticketing system.
DOCUMENTATION
Cesab dealers will support customers providing operator manuals of purchased trucks. Those documents are provided when truck is delivered.
ASEC - AFTER SALES EVALUATION & CERTIFICATION PROGRAM
ASEC is a worldwide program of Toyota Industries Corporation. It is aimed to improve productivity and efficiency of service operation through standardization of processes / best practices.
ASEC focuses on continuous improvement (KAIZEN) helping dealers to elevate their operating standards and service delivered to the customers.
ASEC is delivered to the distribution network through a dedicated formation path to lead dealers to their certification.
